Terms and Conditions
When requesting services from our website you agree to comply with the on-line ordering procedure as prompted on our website.
Payment Terms and Conditions
We accept the following payment methods when incorporating your new company: credit cards online and electronic bank transfers.
We are not bound to provide any services before the fees are paid in full by the client and cleared into our account. All products and services remain our property until payment has been received in full.
The Client is liable for all bank fees when transferring or receiving funds electronically t/from our account.
All government and third party fees are non-refundable.
In the instance, we are unable to fully complete a service due to circumstances beyond our control, including but not limited to rejected applications, regulatory changes to processes and requirements, terminated services by government and third parties, we will conduct a reconciliation and supply a statement of account of the fees incurred and the proportionate amount of the service provided and refund the balance to the client.
Approvals for opening a business or applying for a visa are at the sole discretion of the relevant government departments and are not guaranteed. Approvals/rejections are made after fees have been paid and when applications have been compiled, submitted and reviewed. Whilst, we will endeavour to follow-up in the instance of a rejection, it is usually not possible to obtain explanations, which may be due to national security.
Approvals for opening bank accounts are at the sole discretion of the relevant bank and subject to their own requirements, reviews, internal due diligence and regulatory controls and are not guaranteed.
A cancellation fee is applicable in the instance a service is ordered and paid for, but the Client subsequently changes their mind and decides not to proceed. In such an instance, upon written confirmation from the Client that they do not wish to proceed with the service, we will refund the total amount received less bank fees and less our cancellation fee, which is currently 5% of the total amount received.
Timescales mentioned on our website relate to our office hours in the UAE: 8:30am - 5:30pm (GMT +4), Monday - Friday.
Timescales mentioned on our site are realistic. They don't over or under promise. They are typical, average times to carry out a particular service at that point in time. They are not guaranteed times.
We will commence provision of our service upon receipt of your order request, receipt of full, cleared funds and receipt of all documents needed.
We will endeavour to carry out your service request as quickly as possible. However, we can not accept any responsibility for delays caused by third parties or for any reasons outside of our control, which could include, but are not limited to: public holidays, changes to regulations and processes, technical issues or unavailability of the Internet, amongst others.
When ordering and paying for any of our services, it is your responsibility to provide all of the information requested, and to upload any documents. All uploads must be of good quality, especially photos for visas and copies of passports. If applications are rejected due to poor quality of documents, we will inform you and advise if there will be additional costs to submit new, clearer copies.
From time-to-time, requirements change without notice, if additional documents and information are requested during a process, we will let you know as soon as we are made aware. It is your responsibility to supply the additional required documents / information.
When our services have been provided to you, any documents or other assets generated during the process and delivered to you, in electronic or physical format, are your responsibility and we are not liable for their loss or destruction. Once, a company formation has been completed and is officially registered with the authorities, it is your responsibility to manage and operate the company legally, maintain the company's registrations, submit the company's filings on time, register for and comply with tax authorities as necessary, comply with all relevant laws when employing staff and maintain it's good standing. We do offer a wide selection of Business Operations Services which you might be interested to avail to help with the on-the-ground compliance of your business, especially if you don't intend to be based in the UAE.
It is your responsibility to adhere to the laws of the UAE at all times if you hold an entry visa or residence visa.
All visas and company licenses are issued with an expiry date. It is your responsibility to either extend, renew, or cancel your visa; or renew or liquidate your company license. We will send you a reminder, to the email we hold on our system for you, prior to the expiry, but we will not take any further action without your instruction to do so and receipt of full payment for the relevant service. We will not be held accountable for any late fees or penalities.
If a registered office is not renewed after 12 months from the order date and an alternative address is not provided to us, or the address is not changed on the Companies Register with the relevant government departments, then we will inform the relevant authorities, who will then take action as per the regulations in force at that time, and the company will no longer be seen as in good standing.
If local sponsor service or local service agent agreement is not renewed and paid on time, we will inform the relevant authorities, who will then take action as per the regulations in force at that time, and the company will no longer be seen as in good standing and will be liable to any fees and penalities imposed by the government.
For any other services where renewals are applicable, but not renewed and paid on time, we reserve the right to terminate our services with immediate effect, in line with contractual terms of the relevant service.
It is your responsibility to keep up-to-date with and comply with all of your offshore company filing requirements. We will endeavour send you a reminder, to the email we hold on our system for you, of upcoming offshore company filings. However it will remain the company director(s) / secretary responsibility for all legal filing requirements. We will not be held accountable for any late filing penalties or if the company is removed from the company register.
Anti Money Laundering And Combating the Financing of Terrorism And Financing Of Illegal Organisations
We are obliged to ensure that our services do not aid money laundering, finance terrorism or finance illegal organisations. As per Federal Decree-Law No. 2) of 2018 On Anti-Money Laundering and Combating the Financing of Terrorism and Financing of Illegal Organisations (the “AML-CFT Law” or “the Law”) and implementing regulation, Cabinet Decision No. (10) of 2019 Concerning the Implementing Regulation of Decree Law No. (20) of 2018 On Anti-Money Laundering and Combating the Financing of Terrorism and Illegal Organisations, we are required to fulfil a range of obligations including KYC verification and screening, risk profiling and reporting of any suspicious transactions to the relevant authorities
Links to Other Sites
Any links to other websites are intended to assist and provide convenience for our visitors. These sites are maintained by third parties over which we have no control. Accordingly, we expressly disclaim any responsibility for the privacy policies, information collection practices, the content, the accuracy of the information, and/or quality of products or services provided by or advertised on these third-party web sites.
We are not liable for the loss of internet connection which may disrupt the use of its web-site or emails. Unfortunately if we do not receive your email due to loss of connectivity or any other reason we cannot be held responsible.
Any documents sent to us to be Notarised, Apostilled or Legalised are accepted in good faith and we can not be held responsible for any errors or omissions made on the documents.
Please note Bank account openings cannot be guaranteed as this is totally at the discretion of the bank, although we try our utmost to ensure all applications are accepted. If the Bank decline your application for a Bank Account, kindly note that refunds cannot be processed as we have still processed the application for you.
If your company has nominees acting as the director or shareholder a small additional fee may apply for checking the extra due diligence documents required for the Nominee appointments.
The Nominee price is for the Appointment of the Nominee to the company for 1 year and the signing of the incorporation documents. If other documents should be signed by the nominee, there are several options:
1) the nominee is willing to sign documents subject to compliance checks, charges will occur to the client for the signing of documents. When originals ae required, courier expenses should be covered by the client too. Please note: Contracts and Agreements signed with value over 1 million, Assignment Agreement and Loan Agreements and other complex financial instruments are treated as high risk and are reviewed by the compliance. The provision of signatures on such documents depends on the case and is discussed individually.
b) the documents can be signed by the company representative on the basis of the Power of Attorney, the client provides the nominee with a copy of passport of the Attorney and covers the fee for the Power of Attorney (legalised with Apostille) for a charge of 349.00GBP. Please note: The Power of Attorney is issued without the right of substitution.